View Disaster Recovery Service Level Agreement Template
Pics. Master professional services agreement template in ipages. Make sure you manage user expectations when you create a service level agreement for disaster recovery operations.
The goal of this service level agreement is to define the service provider's purpose of an uncompromised level of technical service. An it disaster recovery plan is the lynchpin of an overall business continuity strategy. The following list identifies a brief description backup schedules are addressed in the backup and recovery section of this document and are also.
Slas are often used by it and software companies to outline their commitments to the uptime and performance of their products.
Have management announce the test and the expected completion time. A service level agreement (sla) is a document that is used to define the level of a service that exists between a service provider and their customer. Any event that has a negative impact on a company's business continuity or finances could be termed a disaster. This disaster recovery plan template was developed using the following resources.